Returns & Exchanges

14-Day Return Policy

Bought the wrong size? Changed your mind? No problem! You have 14 days from the date of delivery to return your item.
Simply fill out the form below, and we’ll guide you through the return process. Once we receive your request, we’ll send detailed return instructions via email.

  • Customers are responsible for returning items securely — we recommend using an insured and trackable shipping method.
  • Return shipping costs are paid by the customer.
  • Once we’ve received your return, please allow 1–3 business days for the refund to be processed.


    • Please Note

    All jewelry at Vintage Jewelry Online is pre-loved. We encourage you to carefully review all photos and read the detailed product descriptions provided by our team.

    We take great care to describe each piece accurately and transparently. Every item is clearly labeled with a condition grade — New Condition, Good Condition, Vintage, or Broken — so you know exactly what to expect before purchasing.

    If you’d like to return an item, simply complete the form below — we’re here to help!

    Return Form